that the lawyer must listen to the client.
that it is imperative to establish efficient communications with clients by various means and to respond to client contacts in a timely manner.
that it is important to establish an effective working relationship with a client and to understand client needs and expectations.
that the basic question in all legal matters is what is in the best interests of the client, not the lawyer.
that all legal matters should be evaluated in terms of cost to the client, so that courses of action and solutions can be analyzed on a cost/benefit basis.
that follow-up and follow through are essential actions to manage cases properly.
that we should provide legal services to a client only when we have sufficient time available to provide those services in a timely manner.
that the attorney/client relationship is a confidential one in which communications in any form must be held in the strictest confidence.
that in litigation where family relationships are in jeopardy, counsel for the parties should work diligently and continuously to lessen or eliminate the risk of loss of those relationships.
that is critical to understand the opposing party's point of view and perspective; frequently the legal positions of parties in a controversy are not that far apart, and resolution may be achieved more easily than expected.
that the goal of representing a plaintiff in a personal injury or wrongful death case is to acquire for the client the greatest amount of reasonable compensation as quickly as possible.
that the goal of representing a defendant in a personal injury or wrongful death case is to make the plaintiff prove the liability of the defendant, and if liability is provable, to limit damages in a cost effective manner.
that the goal of representing a defendant in a criminal case is to make the prosecutor prove guilt for the charged violations, and if guilt is provable, to negotiate a sentence that reflects the actual legal culpability of the defendant.